From: route@monster.com
Sent: Thursday, December 29, 2016 6:20 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: csr dallas
This resume has been forwarded to
you at the request of Monster User xapeix03
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OBJECTIVE: |
Obtain a position at a Company
where I can maximize my customer service skills and training experience |
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EXPERIENCE: |
6/2006 - Present |
Texas 811/ Dig Tess |
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Industry: |
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Assist with delivering the highest
level of customer service to public utility companies and excavaters and
homeowners for Texas, South Dakota, and other states. |
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Inputing data into computer
systems, mapping, using global positioning systems and assisting with inbound
and outbound calls. |
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8/2012 - Present |
Etech Dallas/Apple Inc |
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Assisted with delivering the
highest level of customer service to current and new Apple customer to
include, tech support and high end sales. |
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3/2014 - Present |
Schumacher Group |
Dallas, Tx |
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Industry: |
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Assist with updating insurance
information and billing, processing medical insurance claims, collecting on
balances and assisting patients with all other billing questions. |
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7/2012 - 1/2014 |
Iqor, Inc. |
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Assisted with Technical Support
issues for both inbound and outbound Customers. Assisted with Escalated
Customer concerns dealing with other Samsung produces linking DVD players,
Streaming Devices, Updating devices and more. |
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10/1996 - 7/2001 |
Verizon South Inc. |
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Industry: |
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Assisted with billing, sales,
internet sales and all customer service areas. |
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Inbound call center, dealling with
billing issues, new installation orders, many pilot groups such as internet,
and mobile and long distance. |
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4/1992 - 6/1996 |
United States Postal Service |
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Industry: |
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Assisted with delivering US Mail,
Sorting Mail, and Driving Routes throughout the Dallas Area, Also ran
Collection pick up routes and more. |
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EDUCATION: |
Collin County Community College |
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Currently working on Bacherlors
Degree in Computor Science and Business Info Systems |
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Richland Community College |
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Studying Computer programming,
Information Technology,and Science |
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SKILLS: |
Skill Name |
Skill Level |
Customer Communications |
Expert |
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Microsoft Office Excel |
Expert |
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Microsoft Office Powerpoint,
Excel, and many data bases, some I T and troubleshooting systems |
Expert |
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LANGUAGES: |
Languages |
Proficiency Level |
English |
Fluent |
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